Patient Information

Coronavirus (COVID-19)

• Symptom Checker – HealthDirect
• National Coronavirus Helpline. Phone 1800‑020‑080 for information on novel coronavirus, 24 hours a day, 7 days a week.
• NSW Health:
  • COVID-19 (Coronavirus) Resources [includes latest updates, isolation guides, and information for close contacts]
  • COVID-19 (Novel Coronavirus) Find the Facts [printable]
  • Protect Yourself
  • COVID-19 (Coronavirus) In-language Resources
• Where to get tested for novel coronavirus (COVID-19):
  • Patients with severe illness – go to your nearest hospital.
  • Patients with symptoms but non-severe illness:
    • Your GP – patients must phone beforehand.
    • Pathology centres in Hunter, New England and Central Coast – GP referral required.

      Important: patients must have a pathology referral form, phone centre beforehand for appointment, and wear a surgical mask.

    • A COVID-19 Clinic – screening only available for patients with mild symptoms at risk of developing COVID-19.
    • HNE Kids Health – What to expect at the coronavirus testing clinic at JHH [video, 7 minutes, 55 seconds]
• HNE Health – YouTube [for the latest novel coronavirus information, updates, and videos from Hunter New England Local Health District]
• HNE Kids Health [includes how to talk to your kids about coronavirus, information, and updates]
• EasyRead.info:
  • Coronoavirus (COVID-19)
  • Social distancing
• COVID-19 (Coronavirus) Translated Resources – Ethnolink Language Services
• Handwashing Steps Using the WHO Technique – University of Newcastle Australia [video, 2 minutes, 31 seconds]
• Department of Health: [printable]
  • Coronavirus (COVID-19) [general information]
  • Coronavirus (COVID-19) What You Need to Know
  • Coronavirus (COVID-19) Identifying the Symptoms
  • Coronavirus (COVID-19) Information for People With a Suspected Case
  • Coronavirus (COVID-19) Information for Close Contacts of a Confirmed Case
  • Coronavirus (COVID-19) Information on the Use of Surgical Masks
  • Coronavirus (COVID-19) Isolation Guidance
  • Coronavirus (COVID-19) Information About Home Isolation When Unwell (Suspected or Confirmed Cases)
  • Coronavirus (COVID-19) Information About Returning to Your Community
  • Coronavirus (COVID-19) Information for International Travellers
  • Coronavirus (COVID-19) Information on Social Distancing
  • Coronavirus (COVID-19) Information for Hotel Guests
• Coronavirus (COVID-19) – HealthDirect
• Smartraveller [travel advice]